Before you hire anyone, get three documents: proof of insurance, the number of any licence the contractor claims, and a written estimate that lists each item. A contractor who avoids putting these on paper is one to pass over.
Ann Arbor Fence is licensed and insured. Ask us for the paperwork when we give you your estimate.
What should I ask a fence contractor before hiring?
- Does my city or township require a permit or zoning approval, and who files it?
- Who contacts MISS DIG 811?
- How deep will the posts be? About 42 inches is the right answer in Michigan.
- Are the posts set in concrete?
- What wood species, vinyl grade or chain link gauge, and what post size?
- Does the price include removing and hauling the old fence?
- How many gates, what widths and what hardware?
- When do you start and how long will it take?
- What happens to the price if you hit a boulder or a large root?
How do I check that a contractor is licensed and insured?
Verify the licence with the state and get insurance proof from the insurer. Michigan's Department of Licensing and Regulatory Affairs (LARA) licenses residential builders and maintenance and alteration contractors, and a licence number can be checked with LARA. For insurance, ask that the contractor's agent send a certificate directly to you.
What should a fence estimate include?
Total length, height, material and grade, post size and depth, every gate and its width, tear-out of the old fence, permit, clean-up, payment schedule and a start date. If two estimates differ widely, look for the line that one has and the other lacks.
Should I get three quotes?
Yes, for a full fence. Three quotes show you the market and show which contractor took careful measurements. Compare what each includes before comparing the totals.
What deposit is normal?
A deposit to cover materials is normal. We know of no Michigan statute that caps it. Home repair guidance from the Michigan Attorney General says a deposit should not exceed one third of the total, with the remaining payments linked to progress. Use a check or card, and keep the receipt.
The cheapest quote wants half up front and will not show insurance. Is that a problem?
It is. Half up front goes beyond the one-third guideline from the Attorney General. Without proof of insurance, an injury or damage on your property could land on you. Paying somewhat more for a contractor with documents is the lower-risk choice.
I paid a deposit and the contractor stopped showing up. What can I do?
Send a written demand with a deadline to start the work or refund the deposit, and keep a copy. If the contractor holds a residential builder or maintenance and alteration licence, you can file a complaint with LARA's Bureau of Construction Codes. The Bureau can act against the licence but cannot order your money returned. A consumer complaint can also go to the Michigan Attorney General's Consumer Protection team. Recovering the deposit may mean small claims court. Save the contract, payment records and every message.
The crew cut my internet line or sprinkler pipe. Who pays?
The answer depends on whether the line had been marked. Utility companies mark their own lines through MISS DIG. Sprinkler pipe, invisible dog fence wire and other owner-installed lines are not marked by anyone. Point out private lines before work begins and have them noted on the estimate, so it is clear what the crew was told.
My HOA approved the fence in writing and now wants it moved. What now?
Keep the written approval safe and answer the association in writing. The dispute is between you and the association, and the fence itself is not at fault. A lawyer who handles community association matters can advise you.
Can I install a fence myself?
Yes, and a short, straight, level run is a reasonable project. The holes are the hard part in this state: about 42 inches deep, every 6 to 8 feet, through whatever roots and stones your yard holds. Slopes, gates and long lines are where do-it-yourself fences tend to fail. You must still contact MISS DIG 811 at least three business days ahead and follow the local fence rules.
We price every fence after seeing the yard. The estimate is free and comes in writing. Call (734) 441-3554 or text us a photo of the fence line.